Price Promise

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OUR PRICE PROMISE TO YOU

At Curtains.com we are committed to delivering a fantastic selection of products at the most competitive prices. We continuously monitor our key competition to make sure that we are not beaten on price.

Our Price Promise gives you the added security that should you find a product at a lower price anywhere within the UK, either in store or online, we’ll match the price subject to our T&C’s below. This offer even applies up to 7 days after purchase. If you find the same curtain for less, we’ll match the price.

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Price Match

HOW TO REQUEST A PRICE MATCH:

We promise to match the competitor’s price available when you contact us.
To request a price match:

Simply, call us on 0203 848 0800 – before you’ve bought from us, or up to 7 days afterwards.

Either way, please tell our team the product code (from your order confirmation or the top of the product page), our price, and the competitor you want us to match.

If this product is available online please submit the URL of the product. Also let us know of any relevant voucher offer our competitor is running. If you are unsure whether the product you want to buy meets our Price Promise, please give us a call on 0203 848 0800 and we will be happy to advise.

T&C's

Terms & Conditions

PRICE PROMISE TERMS & CONDITIONS:

  • We'll match our competitor’s current UK store or website price.
  • The competitor’s item must be brand new, identical to ours (colour, size etc.), and offered on the same terms.
  • We and the competitor must have stock ready for delivery.
  • We must be able to verify the competitor’s price and stock position.
  • We’ll match the price of an item; not delivery charges or other services.
    Cannot be used with any other offer. We will match only against the advertised price offered by the competitor, i.e. this does not include additional promotional activities such as clearance sales, loyalty card points, cashback schemes and voucher codes.
  • We will not price match against marketplace sites such as Amazon or auction sites such as Ebay.
  • All Price Promise transactions are carried out at the discretion of Curtains.com
  • We reserve the right to withdraw the Price Promise at any time.